Depending on your issue and the planner you are using you should contact the following for support:
If you are using a planner branded to a specific company
Company planners are configured to a companies requirements. These companies have tools to assist you. Please contact the company whose planner you are using via their web site for assistance with their planner.
If you are using the 2020 Icovia Design Edition Service
Technical Help -- If you are having an issue with the planner please review the Tips and FAQ's found here and if you are unable to resolve your issue email 2020 Icovia Support at [email protected] Support is provided via email only and available Monday through Friday from 8:30am till 5:00pm Eastern Time. All support is handled via emal.
Billing Help -- If you have a billing question please email [email protected]
2020 Icovia Support