2020 Icovia Space Planners

Who do I contact for Icovia Support?

Depending on your issue and the planner you are using you should contact the following for support:

If you are using a planner branded to a specific company

Company planners are configured to a companies requirements. These companies have tools to assist you. Please contact the company whose planner you are using via their web site for assistance with their planner.

If you are using the 2020 Icovia Design Edition Service

Technical Help -- If you are having an issue with the planner please review the Tips and FAQ's found here and if you are unable to resolve your issue email 2020 Icovia Support at [email protected] Support is provided via email only and available Monday through Friday from 8:30am till 5:00pm Eastern Time.

Billing Help -- If you have a billing question please email [email protected]

 

2020 Icovia Support

   

 

 

How can I learn to use the 2020 Icovia Design Edition?

 

Design Edition users are able to access two recordings from our Mastering the Plan Webinar series that were created several years ago! 

When you log into the planner you will see our Welcome Screen and all you need to do is grab a cup of coffee (or other beverage of choice) select the webinar you wish to replay, sit back, and watch! You can also access these videos from the planner by selecting "My Account" above the plan drawing area. 

Please remember that these are recordings and any promotions offered in these webinar videos were offered to the attendees of the actual webinar only.

Do you need to change your email, update your credit card information or change your password? No problem, simply select the  Account Settings tab and all of your account information will be available.

Not a registered User Yet?  If you are not a registered user of 2020 Icovia's Design Edition Space Planner and would like to learn more, click here to test drive all features except sharing or saving which are reserved features for registered users. Creating a plan for one room or a whole house has never been easier!

Happy Planning!