The latest releases of all web browsers now require that the Adobe Flash Plug-in is enabled in a users web browser. You will also be asked to "Allow" it to run anytime you access a web site that uses Flash.
Here are a few simple things to do whenever you are launching a 2020 Icovia Space Planner from a businesses web site or when you are connecting to the My Account page to launch the 2020 Icovia Design Edition Service.
Enable Flash in your web browser - REQUIRED
- Each web browser has a specific method for enabling Flash. If you haven't enabled Flash in your web browser click here and you will be taken to Adobe's web site where you will find information under Step 4 specific to the web browser you are using.
If you have correctly enabled flash your next step is to launch the planner you use or launch the Design Edition Service login page.
If you Launch a planner directly via a planners URL
- If you have bookmarked a company's planner URL remove "/icovia.aspx" from your bookmark as it will not perform the Flash check and will leave you frustrated.
If you are Design Edition Planner Service User
- If you are a Design Edition user you should be launching the Design Edition Service via this web page click here and scroll down to the "Sign-In/Sign-Up" button.
What do I do when I see "Get Flash"?
If you have enabled Flash in your browser and launch into a planner or the Design Edition Service as described above you will see an image with a message to Get Flash or the words Get Flash. Select the image or message and a Pop-Up will appear in your web browser asking you to "Allow" Flash to run. You must select "Allow" and you should be on your way to creating professional designs.
Watch for the non-Flash release of all 2020 Icovia planners scheduled for Spring 2019!
Happy Planning!
2020 Icovia Support