We are pleased to report that the intermittent Internet service failures we experienced recently have been addressed and that service is once again stable. As we indicated in our last notice, the problem was with Verizon's service to our hosting provider.
We remain committed to providing you with consistent and reliable service.
To that end, we have selected Savvis as the new managed hosting provider for Icovia web services. Savvis is a Tier 1 provider recognized as an industry leader with customer list that includes Proctor & Gamble, Virgin and Reuters. We expect the move to Savvis to be completed within three weeks and will work diligently to ensure reliable service before, during and after this move.
We thank you for your patience and continued support of Icovia and apologize again for any inconvenience this interruption caused to your business. If you have any questions about the service interruption, our response to it or anything else, please feel free to contact me directly at (603)206-6205 or by email at email@example.com.