Time to Clear the Cache?

Clearing the Cache

If you are having trouble accessing your account or logging into Icovia from one computer, but not another then read on. This is the likely symptom of a conflict between the cache on your computer and the Icovia Space Planner database. The problem is easily corrected by clearing the cache on your computer. To do this, follow the steps outlined below. The process varies slightly depending on your browser.

(Some of the text in this document taken from the sites of the respective browser vendors. )

Internet Explorer

To force a download of current web pages:

1. In Internet Explorer, on the Tools menu, click Internet Options.
2. On the General tab, click Settings. Under “Check for newer versions of stored pages, select "Every time you start Internet Explorer."
3. Click OK
4. Close all of your Internet browser windows.
5. Reopen an Internet browser window.
6. Launch Icovia.

If this corrects the problem, you may want to undo the last step to optimize performance.

Mozilla - Firefox

Firefox stores copies of frequently accessed pages in the cache. By doing this Firefox doesn't have to retrieve the page from the network each time you view the web page. To clear the cache immediately, click the "Clear" button to the right of the Cache category.

To reload a page at any time: Click the Reload button in Firefox's Navigation Toolbar. The computer checks the Internet to make sure you have the latest version of the page.

Netscape

Clearing History and Other Saved Information Whenever you browse the web, information such as the sites you have visited and the images you have viewed are stored on your computer is cleared.

Open the Tools menu and choose Options.

In the menu at the left-edge of the window, click the Privacy icon This opens the Privacy panel, which includes several different sections that you use to clear out information that has been stored on your computer while surfing, and also to control what kinds of information get stored in the first place.

For more information on Netscape cache, go to:

http://browser.netscape.com/ns8/help/options-privacy.jsp#cache

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