A number of planner users who are using the latest version of Firefox have reported that either their linked images are not appearing or when they use Photobuckets Easy Link feature to add an images location to the Photo Tool in the planner that they cannot see their images in the planner. The Easy Link feature provides multiple methods of copying links for your images. Their is no issue when using this feature with Internet Explorer, Chrome or Safari.
We have asked Photobucket support to investigate why the links do not work with Firefox and we are also notifying Mozilla. Until the issue is corrected if you desire to use Firefox as your primary web browser we have found that the following approach works in all 2020 Icovia Planners.
1. Find the image you wish to use in your plan in your Photobucket Account. Select it.
2. On the toolbar that appears above your image in Photobucket select "View Image".
3. When your image appears in full screen right click and select "Copy Image Location".
4. Paste the copied image information into your planner Photo tools img URL box.
If you do not wish to go back and recreate the links to your images simply use a web browser other than Firefox.
2020 Icovia Support